Question 1

Why does Windows SmartScreen flag Kreator AI when installing?

Accepted Answer

Windows Defender SmartScreen displays an informational prompt for newly published versions that have not yet accumulated millions of downloads. Our installer is clean and built from verified code. Simply click 'More info' and 'Run anyway' to install.

Question 2

Do I need to install FFmpeg manually?

Accepted Answer

No. Starting in version v1.0.5, Kreator AI bundles an optimized build of FFmpeg directly inside the application directory with zero setup required.

Question 3

Where are local crash logs and project backups saved?

Accepted Answer

On Windows, logs and backups are saved at %APPDATA%\KreatorAI\logs. On macOS, they are at ~/Library/Application Support/KreatorAI/logs.

Question 4

How does the AI credit system work for video and voice?

Accepted Answer

Credits power AI rendering: ~50 credits for AI vertical video generation, 25 credits for voice cloning synthesis, and 12 credits for retention script generation. Unused credits rollover on active paid plans.

Question 5

Can I schedule and auto-post to Instagram, YouTube, and TikTok directly?

Accepted Answer

Yes, Kreator AI integrates directly with official Meta, Google/YouTube, LinkedIn, and TikTok APIs to publish scheduled video, images, and text posts automatically without manual phone push prompts.

Question 6

How do I connect Claude Desktop or Cursor to Kreator AI via MCP?

Accepted Answer

Add the Kreator AI MCP server to your mcpServers config file using SSE URL https://backend.kreatoraistudio.com/mcp/sse and your API key. Cursor and Claude will automatically discover and invoke the 10 creation tools.

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